Microsoft Small Business Server 2000 – Part 5

by Andy Goodman

Public Folders for Receiving Mail
The fifth article in Andy Goodman’s Microsoft Small Business Server 2000 series takes a quick look at using Public Folders in Outlook to share e-mail with all users in an SBS 2000 environment.

A user in the MCP
SBS Forum had an interesting question which I thought I would share
with you. They were looking for a way to have an e-mail address shared by all
the users. My solution to this problem is Outlook Public Folders.

If you have never used Public Folders, they are really quite easy to create. You
create a public folder by right clicking on “All Pubic Folders” and
then “New Folder”.

It will automatically create an e-mail address for the folder which will be
the name of the folder. So if your domain is company.com and you created a
public folder called Test1 the address would be test1@company.com.
Any mail sent to test1@company.com would go into the public folder and be visible
by all the users. This will keep it from getting lost in their inboxes with all
the rest of their mail.

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