In The Trenches: Reviving the Dead Windows 2000 Professional Page 2

Thomas Shinder

A New Blue Screen Error!

I've learned to accept the Blue Screens as normal while working, but when they show up during the boot sequence, then its time to sweat. The BSOD message I got was along the lines "Registry Error: cannot write to HKLM\Software, its missing. Corrupt, or something else real bad". Huh? That was an entirely new one for me.

What could it have been? A virus? A single corrupted registry file? A wholesale disk error? I had no idea what might have led up to it. A virus scan was done the night before and no viruses were identified. The machine was actually up for almost 3 days, approaching a record! So, what would you do next?

What I did was turn the machine off, and then back on again. That didnt help. I then started the Recovery Console and did a chkdsk on the boot partition. The chkdsk program said there were errors found on the drive and that they have been repaired. Great! I typed exit to restart the computer from the Recovery Console and boom! The same Blue Screen error appeared.

Bring Out the Big Guns

What next? How about trying the Last Known Good Configuration? That didnt do it. Now it was time to bring out the big guns. I loaded the Windows 2000 Professional CD into the tray and booted the CD so that I could do an Emergency Repair. It asked for the ERD. Not having one, I told the Emergency Repair Program to search the hard disk. That has always worked before. Windows 2000 searched the drives for a previous installation of Windows 2000 and bang!

There are no other versions of Windows 2000 installed on this computer. Would you like to Try Again?

Huh? How can that be? I was just in the Recovery Console and it found the installation just fine! I figured I must be the victim of some sort of punishment for the article I had just finished writing on the changes in the MCT program. It looked like I was at the end of my rope. There was no way I could initiate the Emergency Repair process if Windows 2000 could not find the previous operating system.

This article was originally published on Oct 30, 2000
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