Learn Windows XP Professional in 15 Minutes a Week: Remote Assistance Page 4

Remote Assistance via the Help and Support Center

You can also initiate a session via Help and Support from the Start Menu.

This will open the Help and Support Center where you can ask for assistance from the main menu.

Selecting Invite a friend to connect to your computer with Remote Assistance from the Ask a friend to help section (from the Support menu on the left section of the screen, not shown in the above image) will bring you to the next Help and Support Center window.

From here you can select Invite someone to help you which will open the next screen to select either a Windows Messenger user or allow you to make a solicitation by email.

You can select a user from the list and click the Invite this person button, which will bring up the Web Page Dialog box.

[NOTES FROM THE FIELD] - This box will stay open until it is accepted on the remote end or cancelled on the requesting end.

You can also elect to save your invitation as a file.

When you save the invitation, you can elect to require the recipient to use a password. (You will have to get this password to the recipient; it is not sent from this tool.)

Page 5: Remote Assistance Continued

This article was originally published on Oct 11, 2002

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