ServersWin 9x Clients Hang When RC Agent is Installed Fix

Win 9x Clients Hang When RC Agent is Installed Fix

ServerWatch content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More.

by Dana Daugherty

This Problem was first reported
prior to SP-2. It was listed on the list of bug fixes for SMS
SP-2 and SP-3. Microsoft admits the issue still wasn’t solved
in SP-3. There is a hotfix provided by Microsoft that may
help. I have had success with one particular registry edit
that Microsoft isn’t publishing.

In his
latest article, Dana Daugherty discusses an issue with some
Windows 9x-based clients where installing the Remote Control agent
may cause the computer to stop responding. Since the issue
persists even in SP-2 and SP-3 installations of SMS 2.0, Daugherty
offers a workaround fix that will correct the issue.

This issue really didn’t become a
problem for me until I was preparing to upgrade an
implementation from SP-2 to SP-3. One hardware platform, Dell
GX110, constantly had “Out of memory” errors. It took as many
as 3 reboots to clear the problem up.

There are several indications that
this problem is occurring:

may contain the following text at the bottom of the log:

a INSTALL type installation
Successfully notified SMS that installation has
not completed.
Remote Control Installation
Looking for conflicting products on a Windows 9X
Installing SMS Remote Control on Windows Windows
Installing Windows 95 Remote Control Files.
the client machine type.

2. Perform
CTL – ALT – Del. A task named Winoldap will be

3. The machine will seem to lockup orand display “Out of
memory” or “Out of resources” errors.

What is happening?

The Remote Control Client Agent is
looking for a registry entry to detirmine the machine

Solution for English machines

  1. Open Regedit
  1. Drill down to
  1. Add a new sting value named
  1. With a Value Data of Standard

View Microsoft Knowledgebase
Article Q266232
for more information.

Get the Free Newsletter!

Subscribe to Daily Tech Insider for top news, trends & analysis

Latest Posts

Related Stories