“What did you just say??????? ROI???????? When
what?????? Are you serious??? Have you not been paying attention to all
the media hype, heard the nightmares, had friends tell you about the friends
whose co-workers lost their whole PC at work to a virus??? (It never happens
anyone you know)” is what you feel like saying. How can someone that has been put in the position that this
individual is in not understand the importance of virus protection? Ludicrous right!!! Maybe not.
Stop and think for a minute. Remember what I said at the beginning of the article,
with no “techie” experience or knowledge” is who you are dealing
with. To them, virus protection produces
tangible, has no end result and benefits no one.
And unless they have been through the nightmare of a
virus attack and company information was lost, they will not know how it can
save their butt. Better yet, they
Now who’s fault is all this? The decision maker’s or IT’s??
I would say both. If the
in IT would learn how to break down what they wanted to purchase and why it
needed or if the decision makers would take the time to learn exactly what
“Computer Stuff” does for their company and how it relates to their bottom
line, things would be much easier. I
would also say that IT needs to start being a little more assertive in
the “higher ups” to want to have the knowledge to make informed decisions
I have been given the argument that the CEO of the
is way to busy to take time and do this.
Why spend an hour or two learning how IT impacts the business when he
could be spending the time figuring out how to improve production in four
departments. Well if you ask me, how
can a company officer, someone who makes money decisions, afford not to in
day and age. I’m not asking for
folks to become experts, just gain an idea, a functional understanding of IT
and the systems that assist their employees in performing their jobs.
I often find myself not doing this, but I also
that IT needs to gain a basic understanding of how the finances of a
work. That way if your request gets
turned down for money reasons, you are not disgruntled because you can see
whole picture, even if you don’t like it.
Reviewing the way you explain “Computer Stuff” to non-techies would
my second suggestion. You don’t need
be an expert instructor; just being able to get your point across is half
battle. Making some one understand
this mess is a big challenge and if you can master that, well “You’re the
So with all that being said, “Why do they call it
Think about it…