Servers Sun Forges Key CRM Deal with PeopleSoft Page 2

Sun Forges Key CRM Deal with PeopleSoft Page 2




The software maker has developed a customer interaction center application
and the ability for companies to access customer, sales and marketing
software from WAP-enabled phones.

The center lets companies gain access to customer data through a single
point of contact via Web sites, e-mail, phones or handheld devices.

Giga Information Group analyst Erin Kinikin said no company — even giants
like PeopleSoft and Siebel Systems — have achieved true multichannel access
just yet.

Latest Posts

How to Convert a Physical Computer to a Virtual Machine

Many organizations are implementing virtualization technology into their networks to convert physical computers to virtual machines (VM). This helps reduce overall physical hardware costs,...

HPE ProLiant DL380 Gen10: Rack Server Overview and Insight

The HPE ProLiant DL380 series has consistently been a market leader in the server space. The Gen10 released in 2017 further increased HPE's market...

Best Server Management Software & Tools 2021

Finding the best server management software tools for your organization can have a major impact on the success of your business operations. Manually handling...

IBM AS/400: Lasting the Test of Time

Some server operating systems (OS) were built to survive the test of time – the IBM AS/400 is one such system.  The AS/400 (Application System/400)...

What is Disaster Recovery?

The modern organization's heavy dependence on using data to drive their business has made having a Disaster Recovery (DR) plan in place a necessity....

Related Stories