Four Open-Source Lessons From the Trenches

This article profiles USBank, which built its own version of the Apache Web server from publicly available source code but lacked the in-house expertise to handle tasks, such as compiling code and troubleshooting. The bank’s experience demonstrates how critical support is, especially when it comes to ensuring that business isn’t interrupted because of software problems.

USBank built its own version of the Apache Web server from publicly available source code but lacked the in-house expertise to handle tasks like compiling code and troubleshooting. This article discusses the bank’s experience and demonstrates the importance of support.

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