LogicMonitor Server Monitoring Software: Product Overview and Insight

By Sean Michael Kerner (Send Email)
Posted March 4, 2019

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Bottom Line:

LogicMonitor is one of the fastest options for getting a server monitoring infrastructure up and running. A key differentiator for the platform is its automated discovery feature that uses different protocols to rapidly find devices and applications so they can be monitored.

LogicMonitor has both on-premises capabilities for servers as well as hypervisors and cloud deployments.

Monitoring templates are another core capability in the LogicMonitor platform providing administrators with a pre-configured set of items that other organizations are monitoring for a given server or application. Some organizations have expressed concern about the platform user reporting module, though overall the platform is well regarded as a solid server and infrastructure monitoring tool.

Service Description:

LogicMonitor uses over 20 standard protocols to identify a given device so it can be onboarded for monitoring.

The platform provides insights into app availability, end user experience and performance metrics for the entire IT infrastructure including servers, as well as virtual machines, storage databases and apps.


Automated Deployment:
Collector technology makes use of industry standard protocols to deploy and monitor devices.

Real Time Performance Metrics:
For servers LogicMonitor tracks multiple metrics including, Application Requests/Sec, average and Peak Response Times and Latency, as well as CPU and Memory Utilization.

Customizable Dashboard:
Dashboard can be easily adjusted by administrators to display different data sets.

Alert Escalation Chains:
To make sure alerts of different severity reach the right people, admins can create escalation chains that designate certain types of alerts classifications to the appropriate staff member within the organization. Different alert rules can be configured to identify which escalation chain to use for different devices.

Full reporting capabilities on performance metrics, alerts and utilization.


SaaS platform that is provided on a per host subscription basis.


Support varies based on the subscription tier. Community forum, online documents and product training videos are available to all users. Pro users get chat and email based support and onboarding supporting, while enterprise also get phone support.

Use Cases:

Any organization looking to rapidly deploy and benefit from server and infrastructure monitoring.


LogicMonitor has three standard pricing levels for Infrastructure monitoring:
Starter. $15 per device per month, with three months of data retention
Pro. $18 per host per month, with one year of data retention
Enterprise. $20 a month, two years of data retention as well as premium support


Workload Support

on-premises, virtualization and cloud


Cloud SaaS

Key Differentiator

Automatic device onboarding capability


$15-$20 per device per month

Sean Michael Kerner is a senior editor at ServerWatch and InternetNews.com. Follow him on Twitter @TechJournalist.

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