Some of the best conversations I have ever had have been
my children. See, I have two
9 and 7, and I consider them two of the most intelligent people I know on
planet. The questions they have
have caused me to stop and ponder for quite some time, never really coming
with a good answer. One example of
these questions was asked by my 9 year old when she was about 6.
Some of the best conversations I have ever had have been with my children. See, I have two daughters, 9 and 7, and I consider them two of the most intelligent people I know on this planet. The questions they have asked have caused me to stop and ponder for quite some time, never really coming up with a good answer. One example of these questions was asked by my 9 year old when she was about 6.
We were sitting at the dinner table one night, and she
that the pork we were eating was good.
We told her that it was not pork but chicken and she asked why? “Why what?” I asked. “Why do they call it Chicken?” she
said. Well, not wanting to look like
the complete buffoon that I am, I told her that the first one ever found by
had a nametag on it. After about 5
seconds, she rolled her eyes, smiled and went back to enjoying her
meal. I guess she didn’t want to let me know
as good as it sounded, I was a complete idiot and even this 6 year old was
I seam to find myself in very similar situations when
to explain Information Technology, AKA “Computer Stuff”, to someone with no
“techie” experience or knowledge.
holds especially true in the following area:
“Justifying to the heads of a company why money should be
spent on an IT item”
Now I know that there are people out there that work for
company where the CEO or President is up on “Computer Stuff” and getting the
funds to purchase something is fairly easy.
They do try and make sure that it is truly needed and it will have
kind of benefit, but they like “toys” as much as we do and would like to see
this in their company. Then there
the rest of us. The ones that work
the “Old white guys in ties”, that have been in this game long enough to
that things ran fine before the computer came along and cannot see a reason
any of this.
So why is this such a hard sell? What is so hard about seeing that this IT related item will be
benefit to the company and is worth the investment? Well here it is, the best explanation that I can come up with,
the reason behind the reason!
The individual you have to get to approve this, the
maker, is an Accountant by trade, “A Bean Counter” to be exact. They have gone through their entire
figuring out how much it costs to produce something, what is the company’s
service worth and how to save every last penny that the company can. It’s in their blood, so much a part of
that it falls into the food category of importance, without it, they might
cease to exist.
Now don’t get me wrong, without the “Bean Counter” most
companies would not last a week, so they are needed. But think about it. These individuals have always had it easy
justify spending money on something that produces a tangible product that
be touched and sold. Improving a
service tech’s efficiency by purchasing a tool so he can get more done in an
hour is what they call a “No Brainer”!!
Now talk to the same person about buying something IT related when
everything we do does not produce a tangible product.
See if this sounds familiar. You walk into the CEO’s office and hand him a Purchase Order
a new anti-virus program. He asks
you want to spend the $10,000 dollars and what will the “Return On
or ROI be and when can he expect it?