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Red Hat expands e-commerce offerings

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NEW ORLEANS, La.–December 6, 2000–Red Hat, Inc. (Nasdaq: RHAT), the leader
in developing, deploying and managing open source Internet infrastructure, today
announced at the LISA System Administrators show an expanding range of e-commerce
and services offerings for Apache and the Red Hat Stronghold Secure Web Server,
including new support options and training through Red Hat Global Learning Services.

Red Hat’s new enterprise-class support services provide several levels of guaranteed
response times, including 1-hour emergency response and 24×7 support to match the
diverse business needs of the global Internet community.

Red Hat announced at the LISA System Administrators show an
expanding range of e-commerce
and services offerings for Apache and the Red Hat
Stronghold Secure Web Server,
including enterprise-class support and training for Apache-based
web systems.

Support for Web server installation, troubleshooting, and configuration issues, including
SSL, is provided and is available by telephone and on-line. Per-incident telephone
support during normal business hours is also available.

“Red Hat’s recent acquisition of C2Net Software and the Stronghold Secure Web Server
product puts us in the position to deliver a single point of contact for an integrated Web
server/e-commerce OS,” said Bob Cymbalski, vice president of Product Management,
Red Hat, Inc. “Combined with the 24×7 Red Hat services and support required for
mission-critical systems and applications, Red Hat’s Stronghold offerings meet the needs
of the most demanding IT environments.”

Training Courses for Apache

The new service offerings also include advanced training for Web server systems
administration with the Apache and Red Hat Stronghold secure Web servers. This 4-day
course adds to Red Hat’s already well-established training and certification programs. In
this course, students learn skills such as incorporating CGI handlers, SSL security,
dynamic content, and customization via modules. Pre-requisites are Red Hat’s RH253 or
RH300 courses, or equivalent experience administering UNIX or Linux systems.

Red Hat Stronghold Secure Web Server

Red Hat Stronghold Secure Web Server is based on the most current, open source
Apache technology–the preferred platform for Web serving worldwide, with more than
70 percent of the World Wide Web server market, according to Netcraft. Apache
technology delivers the ideal price and performance standard for secure Web server
operations, through bulletproof design and enterprise scalability derived from ongoing
open source collaboration by the world’s leading developers. For more information,
please see

Open Source Momentum

International Data Corp. (IDC) research states that paid Linux shipments grew faster than
any other server operating system over the past two years, and their preliminary figures
for 1999 show Linux shipments hold 24.6 percent of the server operating system market,
up from 15.8 in 1998. IDC also states that Red Hat holds 50.2 percent of Linux vendor
market share and that Red Hat Linux is by far the most popular distribution, preferred by
68.7 percent of U.S. Linux users.

Research firm Netcraft, Inc. (, states that as of May 2000, 30 percent
of all public Web sites run on Linux-based operating systems, making Linux the most
popular choice for deploying public Web sites. IDC research shows 40 percent of all
spending on Linux servers is for Internet related applications, firmly entrenching Linux
servers in the Internet infrastructure.

Finally, IDC predicts that by 2002, there will be more than 55 million handheld and
notebook-style information appliance devices and that by 2005, shipments of these
appliances will exceed shipments of PCs.

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