Why does my Gateway Laptop not work with Windows 2000?

By ServerWatch Staff (Send Email)
Posted Oct 1, 2000


Christopher Rice

   In the current state of our system-centric world, you would have to figure something like communications breakdowns would not happen in the IT field.

In the current state of our system-centric world, you would have to figure something like communications breakdowns would not happen in the IT field. Assuming this only makes you more naive (like me).

   Assuming this only makes you more naive (like me).

   I have a Gateway Laptop that was purchased a couple of years ago, it is a 9100.  It cost an arm and a leg back then and I have recently tried to move it up to Windows 2000.  This does not seem like it would be too big a deal, huh?

   Enter the comment above about naive.

   I found out that the BIOS upgrade was not available for this model and that I should check back in 30 days.  I, of course, would not accept this, so I decided to go ahead and do it any way.

   I wiped out the drive and loaded up.  At first, it looked as if all had gone well.  -- Naive--  I then realized that my modem had not been read.  I looked into this issue, feature, whatever... and discovered that the modem was actually a US Robotics and that Gateway had received a driver from them that did not function correctly.  They have since sent the driver back to US Robotics and sent me a driver that they said will work until the new one is ready.  This driver failed to install.  I guess it is better to have one fail than to have a corrupt one load, so maybe they weren't lying...

   The DVD that I have will not be read because it is not a software DVD.  Another "feature"...

   Basically, this sucks.  Now I have a machine that will not function properly with an operating system that has been available, in one form or another, for the past two years.

   To me, this seems ridiculous.  How long does this process take?  You have had the time necessary.  Is this some corporate ploy (e.g. the Microsoft scandal)?  Why can't we all just get along?

   These large corporations need to come up with a standard of communications that will have all hardware at the same level with the operating systems when they are available to the market.  Keep in mind, folks, that the OS costs so much that companies do not always have the money to upgrade and buy this month's new machines all in the same day.  They will use machines that are a year old, maybe we should get ready for that, huh?

   It will be 2002 before I can get 2000 loaded on my machine.  Am I the only one who thinks this is strange?

   Pardon me for venting, but feel free to send me your compatibility stories.

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