Collecting System Information for Windows 2000

Christopher Rice

As system administrators and such, occasionally we require specific information about a customer's computer when we are troubleshooting their configuration.  Windows 2000 Professional and Server can create a comprehensive listing of their hardware, system components, and software environment which may be useful in helping resolve system problems.

As system administrators and such, occasionally we require specific information about a customer's computer when we are troubleshooting their configuration. Windows 2000 Professional and Server can create a comprehensive listing of their hardware, system components, and software environment which may be useful in helping resolve system problems.

 

From the Administrative Tools folder, select Computer Management as shown below.

 

 

 

 

Right click on System Information and select Save As Text File...

This will generate a comprehensive text file listing of the hardware, system components, and software environment.

 

Alternatively you could Right click on System Information and select Save As System Information File...

This will generate the same information but in a formatted form readable on a Windows 2000 machine.

 

You should be aware that it could easily take 5-10 minutes for the system to gather the required information to create the information file, and you will see the hourglass while this is occurring.  It's not a system lockup, it's just gathering information.

 

Thanks to Steve Margolies for showing this to me....