Use CyberCreek's Grep 98 to Troubleshoot SMS Logs
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by Dana Daugherty
Searching through SMS logs to track a problem can be a
maddening endeavor. Thankfully, tools like CyberCreek's
Grep 98 exist and are guaranteed to make your life easier
when it comes to troubleshooting SMS logs! Thanks to Ed
Aldrich for turning me on to this tool! Whether you're referring to a client or a server, each SMS
feature uses multiple components or threads, and every
component or thread has its own log. When you try to determine
the source of a problem you must look at multiple logs to get
a complete picture. CyberCreek's Grep 98 allows an SMS admin to simultaneously
search through all client or server logs. It has a clean,
intuitive interface. This type of tool is invaluable in the
troubleshooting process. The cost is a mere $25. It is easiest
to contact this company via email, utils@cybercreek.com,
or phone, 919.957.7279. They offer a trial version. It hooked
me. Here are a few directions and screen shots to get you up
and going: On the Main tab, input your search string. Then
Select Open and browse to the log files you want to
search.
Take a look at the File List tab to be sure all your files are loaded.
Select the Search button, select the Output List tab to look at the results.
