Installation of ListProc requires full administrative privileges to the serving machine ("root access", in Unix lingo). A number of preparatory steps are required to install ListProc, including created a dedicated account for the ListProc server to run under and a mail alias that sends commands to ListProc. The latter presumes the presence of a mail transport agent (such as sendmail) that will execute commands associated with aliases.
The installation documentation outlines these and other necessary steps, but unfortunately, also makes frequent reference to additional documents, with some statements like, "be sure to read section X of document Y," and other statements like, "be sure to ignore section P of document Q." Some of the documentation is included with the ListProc download, and some is on the CREN Web site. A cautious installation of ListProc will first require the supporting documentation to be collected and read.
ListProc includes a simple Web-based access and management interface called lp-web. The interface is accessed through a Web browser and implemented in Perl scripts that must be run as CGI through a Web server. Although CREN has tested only lp-web with the Apache Web server, any Web server with CGI support should work. Ideally, lp-web should be run through a dedicated Web server, meaning that it should listen on a different port from any "normal" Web server running on the same machine.
A ListProc license includes one year of free technical support. However, CREN provides direct technical support to only the site administrators; list owners and subscribers must turn to their ListProc site administrators for support.
IE 7
Firefox 2.0