Four Open-Source Lessons From the Trenches

Four Open-Source Lessons From the Trenches


October 29, 2002

This article profiles USBank, which built its own version of the Apache Web server from publicly available source code but lacked the in-house expertise to handle tasks, such as compiling code and troubleshooting. The bank's experience demonstrates how critical support is, especially when it comes to ensuring that business isn't interrupted because of software problems.

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