Giga Study Reveals Slow Windows 2000 Server Adoption

By Amy Newman (Send Email)
Posted Jun 5, 2001


A study by Giga Information Group under way since December 1999 revealed that the enterprise adoption rate of Windows 2000 Server has fallen below industry expectations, and the product continues to face slow deployment in the market.

The survey, conducted by Giga in conjunction with Sunbelt Software, revealed that the server's complexity, limited business justification, and a lack of trained IT staff will continue to hamper deployments of Windows 2000 Server/Active Directory.

A study by Giga Information Group under way since December 1999 revealed that the enterprise adoption rate of Windows 2000 Server has fallen below industry expectations, and the product continues to face slow deployment in the market.

Giga's findings confirmed that Windows 2000 Professional functions well in terms of performance and reliability. Unnecessary reboots declined by 64 percent compared to NT v4. Improved reliability exhibited by the product translated into tangible ROI, according to Giga, with end users of participating companies picking up an average of 1.8 additional hours of productivity each week. In addition, Windows 2000 Professional and Server were found to provide vastly improved hardware management capabilities.

However, the survey also revealed that IS organizations are spending nearly as much time managing applications and software in Windows 2000 networks as they were with Windows 9x and NT 4.0.

It further noted that even though Windows 2000 Server closed the reliability gap with all versions of Novell NetWare, the server operating system is still not as reliable as Unix. According to the respondents, Windows 2000 requires 300 percent more unnecessary reboots than Unix.

Other possible reasons for slow deployment the study cites include lack of training for the IT staff, competition (such as Novell's NDS/eDirectory), and confusion over new product releases (e.g., Windows XP, Office XP, and Windows 2002 Server) on the horizon.

More than 75 percent of corporations deploying Windows 2000 Server will migrate to Active Directory. However, to date only about 10 percent to 15 percent of the installed base has implemented a full enterprisewide deployment. The chief culprits found were: environmental complexity, internal politics, lack of trained IT staff, and an inadequate business case.

These latest survey findings bolster and track closely with other joint Giga/Sunbelt Software studies conducted during the past 18 months. The first survey, conducted during December 1999, polled 1,100 IT professionals. During the first five months of 2001 Giga conducted three follow-up surveys on Windows 2000, Active Directory and management deployment trends. One survey was done in February 2001 that queried 1,212 IT professionals on the deployment of Windows 2000. A second survey, conducted in April 2001, sought information from 65 IT professionals on the management of Windows 2000. The final joint Giga/Sunbelt Software focused on Active Directory deployment and migration trends, and queried 900 IT professionals.


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